Privacy Policy
1. Introduction
1.1 Welcome to Radiant Edges (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make use of radiantedges.com (“Site”). By accessing the Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.
2. Information We Collect
2.1 Personal Information You Provide
We collect your first name, last name, business email, company name, job title, and country when you submit an inquiry or otherwise communicate with us through the Site. We also collect details about your AI initiative, such as the reason for your interest in Radiant Edges, the expected number of GPUs needed, the types of AI accelerators you prefer, your project timeline, the main objectives for your AI initiative, and any relevant industries or applications. If you contact us by email at [email protected], we may collect the content of your message and any other information you choose to provide.
2.2 Information Collected Automatically
We may automatically collect information such as your IP address, browser type, device type, operating system, referring URLs, pages viewed, and the dates and times of your visits to improve and secure the Site. We may also use cookies and similar tracking technologies to analyze Site traffic and understand user behavior. You can typically refuse cookies through your browser settings, although doing so may affect certain Site functionalities.
3. How We Use Your Information
3.1 We use the information from our online form to respond to your inquiries, discuss your potential AI and GPU needs, and provide any requested details or follow-up regarding technical or business matters.
3.2 We analyze usage data to understand Site performance and to improve the user experience.
3.3 We may process your information to comply with applicable laws, regulations, or legal processes, and to detect, prevent, or address security or fraud issues.
3.4 We do not send marketing or promotional emails at this time. If that practice changes in the future, we will update this Privacy Policy to provide appropriate opt-out mechanisms.
4. How We Share Your Information
4.1 We may share your personal information with third-party vendors who perform services on our behalf, such as Site hosting and analytics. These third parties only have access to your information as necessary to perform their tasks and are generally contractually obligated to protect it.
4.2 If we undergo a merger, acquisition, or asset sale, your personal information may be transferred to the relevant entity.
4.3 We may disclose your personal information if required by law or in response to valid requests by public authorities.
4.4 We may share information for additional reasons if you provide explicit consent.
5. GDPR Compliance (For EEA and UK Residents)
5.1 Lawful Bases for Processing
We process personal data under consent (for example, when you voluntarily submit information through our forms) or legitimate interests (such as ensuring Site functionality and security). If another lawful basis applies, we will notify you at the time of collection.
5.2 Your Rights Under GDPR
You have the right to request copies of your personal information, to request the correction or completion of inaccurate or incomplete data, to request the deletion of your personal data in certain circumstances, to request that we restrict the processing of your personal data in certain circumstances, to object to our processing of your personal data in certain circumstances, and to request the transfer of your personal data to another organization or directly to you in certain circumstances.
5.3 Data Transfers
Your personal data may be transferred to, and stored on, servers located outside of the EEA or the UK in jurisdictions that may have different data protection rules. Where such transfers occur, we take steps to ensure appropriate safeguards such as Standard Contractual Clauses or other lawful data transfer mechanisms.
5.4 Contact for GDPR Requests
To exercise your GDPR rights or for more information, please contact us at [email protected]. We will respond to your request within thirty (30) days or as required by applicable law.
6. CCPA/CPRA Compliance (For California Residents)
6.1 Your California Privacy Rights
Under the CCPA/CPRA, you may have the right to request information regarding the categories and specific pieces of personal information we have collected about you in the past twelve (12) months, to request the deletion of personal information we hold about you (subject to certain exceptions), to request the correction of inaccurate personal information, and to opt out of any sale or sharing of personal information (though we do not currently engage in such practices). We will not discriminate against you for exercising these rights.
6.2 Submitting a Request
You may submit a request related to your California privacy rights by emailing us at [email protected]. We will verify your identity by requesting information that matches our records.
6.3 Notice of Collection
Sections 2 and 3 of this Privacy Policy describe the categories of personal information we collect and the purposes for which it is used. We do not collect “sensitive personal information” as defined under the CPRA, unless required by law or otherwise based on a lawful basis.
6.4 Authorized Agents
You may designate an authorized agent to submit a request under the CCPA/CPRA on your behalf. We may require proof that the agent is acting on your behalf.
7. International Users and Data Transfers
By using the Site, you acknowledge that your personal information may be transferred and processed in countries other than your own, where data protection laws may differ. We strive to take steps that ensure your personal information receives an adequate level of protection.
8. Data Security
We employ commercially reasonable measures to protect your personal information. However, no electronic transmission or storage method can be guaranteed to be 100% secure. We encourage you to use strong passwords and to safeguard your login credentials.
9. Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. Children’s Privacy
The Site is not directed to children under thirteen (13) years of age (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us at [email protected] to request its deletion.
11. Updates to This Privacy Policy
12.1 We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of the Site following the posting of an updated Privacy Policy constitutes your acceptance of those changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected].